Support

Our primary method of support and billing is thru our support gateway. https://support.quantact.com

Our toll free phone number is 866-611-6062

You may send an email to support@quantact.com to open a help ticket in our support system.

For general information, or to contact us, send an email to info@quantact.com.

Support is available 24x7 365 days a year, and covers the following issues:

  • Performance issues at the host/Xen level.
  • Use of the QCP control panel.
  • Ip delegation, include RDNS.
  • Xen and Linux kernel support for features that cannot be added via module.
  • Cpanel and DirectAdmin licensing.
  • Billing inquiries.

Configuration and/or troubleshooting of your VPS is available at $35/30min, and covers:

  • Performance or connectivity issues due to configuration of your VPS.
  • Software Installation/Configuration.
  • Control Panel installation, configuration, or other issues.
  • General Linux help.

In addition, stop by the chat if you have a question.

Links of Interest: